For a Chartering Broker, integrated chat will also be of great value. Say that you were needing to check some details related to fixing a Capesize to carry iron ore from Tubarao to Qingdao, but, once again, your colleague is not immediately available. Start the discussion, flag it for your colleague and it will be there for her to see, along with the original email, as soon as she is available. As before, the team sharing your mailbox will also be able to contribute. For the groups, again, there are so many ways these can be used – maybe sharing news about the availability of different types of cargos in different locations, about freight rates or passing on information from owners.